Return & Exchange Policy

Within 30 days of receiving the delivery, customers can exchange or return the order.

For product exchange / returns, please ensure the following conditions are met:

• Products are defective due to manufacturing errors or damaged during transportation
• The delivery doesn’t match the order (quality, quantity, description)
• Customers must provide shipping documents and commercial invoices

Please allow 30 days for refund processing after we receive your inquiry and verify that all conditions are satisfied.

We would recommend customers to contact us in advance to find the best solutions.